
A patient-focused healthcare website communicating medical services, treatment areas, consultation information, clinic timing, location, and appointment pathways.
View ProjectStart with a fixed-scope discovery phase. It ends with a written recommendation you can take to a steering group, including the recommendation not to proceed.
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A content-rich fellowship platform presenting programs, cohorts, applications, events, impact stories, galleries, and participant information.

Context
A fellowship programme needed to serve several audiences at once: applicants deciding whether to apply, current fellows looking for programme information, and partners and funders assessing credibility and impact.
Approach
Three distinct journeys were defined, apply, participate, and evaluate, and the navigation was built to serve all three without clutter.
Cohorts, events, stories, and galleries were modelled as structured content so each year adds to the archive instead of replacing it.
The path from programme overview to submitted application was shortened and made explicit at every stage.
Stories and galleries were given a consistent format that shows outcomes without overstating them.
A content-heavy site engineered to stay fast on modest connections and devices.
Design focus
We publish design and engineering decisions rather than unverified performance claims. Where a client shares analytics and agrees to publication, results are added here.
Constraints
Every project has limits that shape the solution more than the brief does. These were the ones that mattered here.
Built on
Programme team held editorial approval; impact claims were reviewed against source material before publication, and the format was designed so future cohorts extend the archive rather than replace it.
On results
We publish performance figures only from a client’s own analytics, with their written permission, and we do not publish numbers we cannot show the source for. Where a prospective client needs evidence of outcomes, we arrange a reference conversation with the client concerned at shortlist stage.
NEXT STEP
Share your audience, content, systems, and objectives. We will propose an approach, a sequence, and a realistic timeline.
Discovery is fixed-scope, so you know what the first phase costs before it starts.
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